Do You Have a Question? We Have an Answer.
FREQUENTLY ASKED QUESTIONS
IS EXPERIENCE DIGITAL MARKETING A LOCAL OR NATIONAL AGENCY?
The beautiful thing about the digital world we live in today is that we've been able to help local, independent businesses as well as franchises, businesses, and authors all over the country. Even though we're based out of New York, working with us means your digital marketing team is just one call or email away!
HOW IS EXPERIENCE DIGITAL MARKETING DIFFERENT FROM OTHER AGENCIES?
We devote as much time as we feel is necessary to build quality relationships with our clients. Unlike most agencies, Experience Digital Marketing doesn't just think short-term, we think long-term. We want you to know that we think of you as a part of our team as much you think of us as a part of yours.
SHOULD I HAVE A WEBSITE OR BE ACTIVE ON SOCIAL MEDIA? OR BOTH?
The short answer is both. Here's why:
Having a website creates a digital hub where consumers can learn everything there is to know about you. They can learn about your products/services, read your blog, buy things directly from you, etc...
However, if they don't know about you and your website, then they need to discover you. Social Media is a great tool used to grow awareness, and build long-term relationships with people who are interested in your content. The power of branding really shines through in social media marketing, and can have a huge impact on how much traffic and attention your site gets.
I WILL CONTINUE MANAGING MY SOCIAL MEDIA ACCOUNTS, BUT CAN YOU OFFER SOME STRATEGY CONSULTING ON HOW WE CAN IMPLEMENT NEW IDEAS INTO EXISTING CAMPAIGNS?
Absolutely. As much as we love creating content for others and managing their accounts for them, we also love working on strategies that can be easily implemented into your existing campaigns by you/your team. Please send an email to for details and rates.
WILL I SEE AN IMMEDIATE INCREASE IN REVENUE FROM SOCIAL MEDIA MARKETING?
Unless we're running paid advertising for you, the short answer to this question is no. Anyone who tells you otherwise is...well...basically lying. However, what Social media marketing and branding does is it creates a story for your audience to follow and become a part of. When you have a brand that has developed a following that trusts you, you don't need to rely as heavily on sales and advertising because your customer has already bought into your brand.
HOW MUCH DO YOU CHARGE FOR GRAPHIC DESIGN?
We understand that graphic design is not usually a one-and-done thing. Flyers and banners often need to be updated, graphics for social media can't always be the same, and sometimes you think of great ideas but just don't have a designer to send them to. That's why we've set up affordable retainer-based design packages that have accommodations for everyone. If you're interested in retaining our graphic design services, please send an email to
HOW MUCH DO YOU CHARGE FOR YOUR OTHER SERVICES?
We approach every business individually. Each business needs specialized attention in certain areas depending upon where the business is currently at. This is why we don't list our prices here on our site. For details on pricing and what we feel would best suite your business/brand, please send an email to
IS THERE A LONG-TERM CONTRACT I NEED TO COMMIT TO IF I CHOOSE TO WORK WITH EXPERIENCE DIGITAL MARKETING ON MY SOCIAL MEDIA?
Absolutely not. Just like you, we don't like to feel as if we're being forced into something without testing the waters first. Then again...who does? Because we take so much pride in what we do, we let our work speak for itself. We like to work on a month-to-month basis so that none of our clients ever feel pressured or stuck. It takes about 3 months to see a drastic change in things like engagement, follower counts, and increased traffic to your websites. Clients typically see noticeable improvements and growth within the first month.